Data Deletion
Last updated: 25 July 2026
How to request deletion
If you want Junisignal to delete personal data we hold about you, email support@junipayments.com with the subject line Data deletion request.
Include:
- Your full name and the email address associated with your Junisignal user (if any).
- The business or account name involved, if you know it.
- Your WhatsApp phone number, if you are an end user asking about message or contact data.
- A clear description of what you want deleted.
What happens next
- We verify the request so we do not delete the wrong person's data.
- If the data belongs to a customer account, we may coordinate with that account's administrators.
- We delete or anonymize personal data that is no longer required to provide the service or meet legal obligations.
- We confirm completion by email when the request is finished.
We aim to complete verified requests within 30 days, or sooner when required by applicable law.
What we may retain
We may retain limited information when required for security, fraud prevention, legal compliance, dispute resolution, or billing records. Backups may take additional time to purge after primary deletion.
Customer operators
Account administrators can also ask us to close an entire Junisignal account. Closing an account deletes or anonymizes tenant data associated with that account, subject to the retention limits above.
Related
See our Privacy Policy and Terms of Service for how Junisignal collects and uses data.